APPOINTMENT POLICY:

The studio is appointment only. An appointment cannot be made without a deposit: no exceptions. An in-person or video consultation may be required if the project is complex enough. 

DEPOSIT POLICY:
Deposits are required to book an appointment and are a down payment for your tattoo. Because of the time and energy that go’s into booking, filing and pre-design: Deposits are non-refundable, and non-transferable to another person or design if you change your mind. If you violate one of the policies listed below you will need to pay another deposit to make, or keep any future appointments. Deposits must be paid in cash or Venmo.

LATE POLICY:
If you are more than 15 minutes late without calling ahead of time you will be considered a no-call no-show and you will forfeit your appointment and your deposit. 

CANCELLATION POLICY:
A 1 week notice is required to cancel your appointment and keep your deposit. This is to make sure we have enough time to fill your spot as we count on our clients showing. We have found 1-2 days is not enough time to fill an appointment and draw an additional design, so 1 week is the policy. You must make real contact with the artist if you need to cancel. This means via TXT, email or face to face. Voice mail is only checked once to a few times per week so please do not cancel via voicemail as you could risk losing your deposit. If the artist is unaware of your cancellation it’s on you. It is your responsibility to make contact with us.  If you cancel 2 times in a row (regardless if you have given a 1 week notice each time) all of your future appointments will be erased from the schedule and offered to other clients without any notice. 

DESIGN POLICY:
The artist (S) will not send design drafts over phone or email as time for alterations has been padded into your appointment block. When you receive your draft on the day of your appointment, you will be given an opportunity to request any adjustments or alterations. 

ETIQUETTE POLICY: We treat our team, guests and patrons with care, kindness and respect: we expect the same in return. We do not tolerate any degree of rudeness. Disrespecting a member of our team (intern, apprentice or artist) inside or outside the studio could result in your name being permanently black listed.