STUDIO POLICIES

APPOINTMENT POLICY:

Unless you are a walk-in client getting tattooed on the spot, an appointment can not be made without a deposit. Therefore, appointments must be made in person at the shop. The only exception is for repeat clients who have a deposit already at the shop, and clients who live more than 2 hour away or live out of the state. These clients may book an appointment via phone or email but must have their deposit to their artist via mail within one week from setting up the appointment in order to keep the appointment. 
Depending on the size of your tattoo, all NEW pieces will be scheduled a minimum of 1-3 appointments (1 month in between each session) at the time you pay your deposit. 

DEPOSIT POLICY:
Deposits are required to book an appointment and are a down payment for your tattoo. You will get to use your deposit at your final session upon completion of your tattoo. If you do not bring all the money necessary to pay for your appointment and your tattoo is NOT finished you will not be able to use part of your deposit. 
Deposits are non-refundable, and non-transferable to another person or design if you change your mind. You can risk losing your deposit only if you do not follow the policies below. If you violate one of the deposit policies listed below you will need to come in and pay another deposit to make or keep any future appointments. Deposits must be paid in cash only unless you live out of the state or over an hour away. In these cases you may mail your artist your deposit in cash or check, or pay by phone via the Square App. Please be aware there is a fee for clients who wish to use their credit/debit card.

LATE POLICY:
If you are more than 30 minutes late without calling ahead of time you will be considered a no-call no-show and you will lose your appointment and your deposit.

CANCELLATION POLICY:
A 1 week notice is required to cancel your appointment and keep your deposit. This is to make sure we have enough time to fill your spot as we count on our clients showing. We have found 1-2 days is not enough time to fill an appointment so 1 week is the new policy. You must make real contact with the artist if you need to cancel. This means via phone, facebook, email or face to face. Voice mail is only checked once a few times per week so please do not cancel via voicemail as you could risk losing your deposit. 
If the artist is unaware of your cancellation it’s on you. It is your responsibility to make contact with us.  If you cancel 2 times in a row (regardless if you have given a 1 week notice each time) all of your future appointments will be erased from the schedule and offered to other clients without any notice. If you cancel your consultation you could risk your tattoo appointment date being pushed back to ensure there is time for a consult before your appointment. Our artist’s time is very limited and valuable, please respect that.

DESIGN POLICY;
The design is considered property of the artist. If you are unhappy with the design she will work with you to make the needed changes to make sure you love it. She will not do any design approval via text message or email. You will be able to approve your design the day of  your 1st appointment in the studio.  If you take a design to another studio without paying your artist for the design, this is considered theft and you will be prosecuted to the fullest.

DESIGN PROCESS:
(1) When you come to the studio to pay your deposit and schedule an appointment, this will also be considered your consultation. Please bring your deposit as well as any and all reference photos you would like to show and discuss. Alexis will be unavailable to speak to you in depth in person or via phone if she is tattooing… unless you catch her on a break. It is best to schedule your consultation so that she has time to take detailed notes. You will be given 1-3 tattoo appointments the day you come to the studio to pay your deposit and discuss your idea, reference materials, etc. This ensures all clients with large pieces will not have to wait months between sessions.
You will get to see your tattoo the day of your appointment. Sometimes the artist may need to finish details with you so expect there could be some draw time the day of your 1st appointment if your artist has any questions. If you approve the design then we will get started tattooing right away at your 1st appointment. If you are unsatisfied with the design your artist has created and would like changes made she will do this, though if the desired changes take longer than an hour your 1st appointment will become a collaborative
 drawing day between you and your artist and therefore you will not start your tattoo until your 2nd scheduled appointment.

NO EXCEPTIONS. WE DO NOT TOLERATE ANY DEGREE OF RUDENESS. WE HAVE THE RIGHT TO REFUSE BUSINESS TO ANYBODY. IT IS IMPERATIVE TO UNDERSTAND AND AGREE WITH OUR POLICIES BEFORE BOOKING WITH US. FAILURE TO ADHERE TO OUR POLICES WILL RESULT IN FORFEIT OF YOUR ENTIRE DEPOSIT.

 

 

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